AML case management team

AML Case Management

Faster, easier resolutions

Surfacing suspicious activity or entities is just the beginning of your AML compliance process.  Reviewing, investigating, and determining if a transaction is a criminal activity is a critical part of financial crime due diligence. 


A good AML case management solution helps you make the right decisions about suspicious activity. A great case management solution helps you do it faster and easier. It should also save you time, money, and resources. Advanced case management tools are the backbone of Alessa.

Key Features

Intelligent Alert and Case Management Monitoring

Alessa uses decision learning to continuously refine and advance alert management, leading to better results and less false positives.  Alert thresholds and parameters are configurable to your specific business needs.

Automated, Custom Workflows Scoring

Streamlined for powerful efficiency, with Alessa, your workflows are automated for fast, seamless case investigation, escalation and resolution. You can also design and structure workflows to work for your team’s specific needs.

Role-Based Team Collaboration

Getting the information to the right people on your team or across the organization is critical to successful case management in AML compliance. Alessa is built to make collaboration, communication and team-based processes easier.

Highly Configurable, Intuitive Dashboards

Alessa’s industry-leading visualization tools mean you have greater insights into all compliance activity in your organization. You also have on-demand access to reports and information required for audits.

Granular Permission-Based Interaction

Permissions can be set for accessing, creating, or deleting resources. You can also define user and role access rights to platform features and resources down to the data point level.

A Typical Alert Journey in Alessa

  • A suspicious transaction is detected in real-time and an alert is created
  • The alert is assessed by your organizations’ triaging criteria and assigned to a compliance team member
  • The transaction is reviewed and confirmed as suspicious, and an investigation begins
  • If applicable, the alert can be escalated to a manager or other team members
  • Compliance manager uncovers a second alert, that becomes grouped with this new alert and a case is created for reporting
  • Within Alessa, a case is created and automatically filed to the regulatory body
  • The CAMLO is immediately notified of this activity and their dashboard is updated

Alessa helped resolve this alert in less than 2 hours.

Streamline Your AML
Case Management

A good case management solution helps you make the right decisions about suspicious activity. Alessa provides highly automated workflows to streamline investigations and ensure collaboration across the team and organization. 

Industries We Serve

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Case management is one solution in Alessa’s integrated AML platform. It is powerful on its own, but when used in collaboration with our KYC, sanctions screening, transaction monitoring, regulatory reporting and risk scoring solutions, you’ll benefit from:

Daily Updates on Client Risk

Alessa provides you with a comprehensive and daily update on client risk, highlighting clients whose risk scores have surpassed your organization’s risk threshold in the last 24-hours.

A 360° View of Each Client

Alessa 360° provides a complete view of client information and activities, making suspicious activity easier to investigate and resolve.

Expedited Processes and Results

We've streamlined and automated many of the time-consuming AML tasks so you can focus on investigation and the next steps to help keep your establishment compliant.

Schedule a Free Demo

Alessa can help you make the right decisions about suspicious activity faster and easier.


Book your complimentary demo of our Case Management Solution to learn more.

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Excellent tool for fraud prevention and risk management

I have worked with Alessa for years because of how useful it is to thoroughly analyze transactions and identify suspicious operations

– Jane Doe, Company ABC

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