
Surfacing suspicious activity or entities is just the beginning of your AML compliance process. Reviewing, investigating and determining if a transaction is a criminal activity is a critical part of financial crime due diligence.
A good AML case management solution helps you make the right decisions about suspicious activities. A great case management solution helps you do it faster and easier. It should also save you time, money and resources. Advanced case management tools are the backbone of Alessa.
Key Features
Intelligent Alert and Case Management Monitoring
Alessa uses decision learning to continuously refine and advance alert management, leading to better results and fewer false positives. Alert thresholds and parameters are configurable to your specific business needs.
Automated, Custom Workflows Scoring
Streamlined for powerful efficiency, with Alessa, your workflows are automated for fast, seamless case investigation, escalation and resolution. You can also design and structure workflows to work for your team’s specific needs.
Role-Based Team Collaboration
Getting the information to the right people on your team or across the organization is critical to successful case management in AML compliance. Alessa is built to make collaboration, communication and team-based processes easier.
Highly Configurable, Intuitive Dashboards
Alessa’s industry-leading visualization tools mean you have greater insights into all compliance activity in your organization. You also have on-demand access to reports and information required for audits.
Granular Permission-Based Interaction
Permissions can be set for accessing, creating or deleting resources. You can also define user and role access rights to platform features and resources down to the data point level.
A Typical Alert Journey in Alessa
- A suspicious transaction is detected in real-time and an alert is created
- The alert is assessed by your organizations’ triaging criteria and assigned to a compliance team member
- The transaction is reviewed and confirmed as suspicious, and an investigation begins
- If applicable, the alert can be escalated to a manager or other team members
- Compliance manager uncovers a second alert, that becomes grouped with this new alert and a case is created for reporting
- Within Alessa, a case is created and automatically filed to the regulatory body
- The CAMLO is immediately notified of this activity and their dashboard is updated
Alessa helped resolve this alert in less than 2 hours.
Streamline Your AML
Case Management
A good case management solution helps you make the right decisions about suspicious activities. Alessa provides highly automated workflows to streamline investigations and ensure collaboration across the team and organization.
You May Also Like
Case management is one solution in Alessa’s integrated AML platform. It is powerful on its own, but when used in collaboration with our KYC, sanctions screening, transaction monitoring, regulatory reporting and risk scoring solutions, you’ll benefit from:
Daily Updates on Client Risk
Alessa provides you with a comprehensive and daily update on client risk, highlighting clients whose risk scores have surpassed your organization’s risk threshold in the last 24-hours.
A 360° View of Each Client
Alessa 360° provides a complete view of client information and activities, making suspicious activity easier to investigate and resolve.
Expedited Processes and Results
We've streamlined and automated many of the time-consuming AML tasks so you can focus on investigation and the next steps to help keep your establishment compliant.
Schedule a Free Demo
Alessa can help you make the right decisions about suspicious activity faster and easier.
Book your complimentary demo of our Case Management Solution to learn more.
Latest Insights

Sanctions Screening Checklist for Banks
Banks play a critical role in the global financial system and are therefore prime targets for sanctions-related compliance programs. Sanctions are legal measures imposed by

How AI Is Improving AML Software in 2026
Financial crime remains a major threat. The United Nations estimates that criminals launder up to $2 trillion annually, yet institutions detect only about 2% of

Reducing False Positives With AI: Insights from ACAMS Las Vegas
At the ACAMS Las Vegas Conference this year one comment really stood out. Under Secretary John Hurley emphasized that teams using AI to decrease false

Enhanced Due Diligence in 2026: Faster, Smarter, and Built for Real Risk
Before our recent webinar even began, the presenters were reminiscing about decade-old AML email threads. They’ve been working in this industry for a long time.

HSBC Switzerland Cuts Ties with Middle East Ultra-High-Net-Worth Clients
HSBC’s Swiss private bank is offboarding more than 1,000 Middle Eastern clients after classifying many as high risk, a decision reported by news outlets. The

AI Blind Spots: How False Negatives Put Compliance at Risk
False negatives represent one of the most serious but least visible risks in AI-powered compliance systems. While focus tends to be on false positives, a
Excellent tool for fraud prevention and risk management
I have worked with Alessa for years because of how useful it is to thoroughly analyze transactions and identify suspicious operations
– Jane Doe, Company ABC