Case Management Software for Casinos and Gaming Establishments
Streamline your casino’s case management effortlessly
The dynamic and cash-intensive nature of the casino industry makes it particularly vulnerable to money laundering activities. To combat this, effective AML compliance is not just a regulatory requirement but a critical component in maintaining the integrity and trustworthiness of gaming establishments. Advanced case management plays a pivotal role in achieving this goal.
You need a case management solution that goes beyond mere regulatory compliance but is built to protect your establishment and patrons.
Alessa’s case management solution, specifically designed for the casino industry, integrates seamlessly with existing systems to offer comprehensive monitoring and analysis of all transactions. This tailored approach allows your establishment to:
- Efficiently monitor and analyze patron transactions for suspicious activity
- Rapidly investigate and resolve alerts with streamlined workflows
- Automate and simplify compliance reporting, reducing the burden of regulatory obligations
Streamline your processes, enhance your operational efficiency, and protect your business against the evolving landscape of financial crime. Discover how Alessa can transform your AML case management. Schedule a free demo today.
Why Casinos and Gaming Establishments Choose Alessa for Case Management
Role-Based Team Collaboration
Effective case management in AML compliance and fraud prevention relies on getting the right information to the right people—both within your team and across the organization. Alessa is designed to streamline collaboration, enhance communication, and support seamless, team-driven workflows.
Intuitive Dashboards for Easier Investigation
Gain a clear, comprehensive view of your organization’s compliance activities, along with on-demand access to essential reports and audit-related information—whenever you need it.
Intelligent Alert and Case Management Monitoring
Enhance the accuracy of your alert management with fewer false positives through continuous refinement powered by decision learning. Easily configure alert thresholds and parameters to fit your organization’s unique needs.
Custom Workflows
Design and structure workflows that support your team’s specific needs. Streamlined for powerful efficiency, with Alessa, your workflows are automated for fast, seamless case investigation, escalation and resolution.
Granular Permission-Based Interaction
Permissions can be configured to control access, creation, and deletion of resources. You can also define user and role-based access rights to platform features and resources.
Streamline Your AML Case Management
A good case management solution helps you make the right decisions about suspicious activities. Alessa provides highly automated workflows to streamline investigations and ensure collaboration across the team and organization.
Industries We Serve
Integrated AML Compliance Software for Casinos
Our case management solution is just one module in the Alessa AML platform. It is powerful, but when used in collaboration with our other modules, it provides a complete end-to-end AML solution for casinos. Our solutions include:
A 360° View of Client Risk
Alessa provides a comprehensive risk profile with daily updates of any client who surpasses your organization’s risk tolerance. This is crucial for compliance professionals managing diverse customer types, activities and/or a large number of customers.
Identity Verification & KYC Compliance
Verify identities in real-time during onboarding and conduct periodic and ongoing CDD for KYC and KYB processes. Alessa helps you to make informed decisions during and after onboarding, backed by reliable identity data and comprehensive sanctions intelligence.
Transaction Monitoring
Alessa enables comprehensive transaction monitoring in real-time, on a scheduled basis, or triggered by specific events. Our casino and gaming AML software monitors for casino specific events such as chip walking, bill stuffing and minimal play.
Watchlist, Sanctions & PEP Screening
Implement a modern screening solution. With Alessa, pay only for the screening data you utilize, and reduce false positives with our proprietary PEP Scoring Model.
Configurable Risk Scoring
Every establishment has a different risk appetite. Alessa offers a fully customizable risk model to support your unique customer due diligence and KYC requirements.
Regulatory Reporting
Cut the time your compliance team spends on regulatory reporting. Alessa auto-populates, validates, and submits regulatory reports, including reports for FinCEN, FINTRAC, and numerous other regulatory environments.
Enhanced Due Diligence (EDD)
Alessa’s enhanced due diligence software allows you to order enhanced due diligence reports directly from the application and delivers them in one-third of the time for one-third of the average industry price.
AML Compliance Software for Casinos in a Single Platform
A complete AML compliance solution for casinos on one integrated platform. Alessa provides seamless compliance functionality – from the first red flag to the final regulatory report.
Schedule a Free Demo
Create a more comprehensive client profile for better risk management with Alessa.
Book your complimentary demo of our case management software for Casinos today.
Latest Insights
2026 Sanctions Screening Trends Report
Built on direct feedback from compliance professionals, this report provides a clear view into how sanctions screening is being executed today.
FCA Reveals Costliest Enforcement Actions of 2025
In 2025, the UK’s Financial Conduct Authority (FCA) sent a clear and unmistakable message to regulated firms. Weaknesses in systems and controls, particularly those linked
FinCEN Investment Adviser AML Rule Delay: What the 2028 Timeline Means
In January 2026, the Financial Crimes Enforcement Network (FinCEN) finalized a rule delaying the effective date of its long-anticipated Anti-Money Laundering and Countering the Financing
The AML Effectiveness Playbook for Community Banks and Credit Unions
This practical playbook shows you how to strengthen AML performance without adding unnecessary complexity or enterprise-level costs for your community bank or credit union.
How to Document and Justify EDD Decisions for Regulators
Financial institutions often face scrutiny from regulators when dealing with high-risk customers or complex business relationships. A robust documentation trail is essential to show that
Sanctions and Watchlist Screening in 2026: Evolving from Controls to Intelligence
This whitepaper explores how sanctions and watchlist screening programs must evolve in 2026 to meet expectations and manage real-world risk.
Alessa