Case Management Software for Credit Unions

Streamline case management for credit unions effortlessly.

In the dynamic and digital landscape of financial services, credit unions face the dual challenge of adhering to stringent anti-money laundering (AML) regulations while delivering personalized, member-centric services. Achieving this balance is crucial, and it hinges on the effectiveness of AML case management processes.

You need a case management solution specifically built for credit unions that helps you reinforce member trust while ensuring compliance with AML requirements.

Alessa’s case management solution integrates seamlessly with existing systems to offer comprehensive monitoring and analysis of all transactions. This tailored approach allows your team to:

Efficiently monitor and analyze patron transactions for suspicious activity
Rapidly investigate and resolve alerts with streamlined workflows
Automate and simplify compliance reporting, reducing the burden of regulatory obligations

Alessa’s case management solution helps to empower credit unions to proactively combat financial crime while maintaining a strong focus on exceptional member service. Discover how Alessa can transform your team’s approach to case management. Schedule a free demo today.

Why Credit Unions Choose Alessa for Case Management

Role-Based Team Collaboration

Effective case management in AML compliance and fraud prevention relies on getting the right information to the right people—both within your team and across the organization. Alessa is designed to streamline collaboration, enhance communication, and support seamless, team-driven workflows.

Intuitive Dashboards for Easier Investigation

Gain a clear, comprehensive view of your credit union’s compliance activities, along with on-demand access to essential reports and audit-related information—whenever you need it.

Intelligent Alert and Case Management Monitoring

Enhance the accuracy of your alert management with fewer false positives through continuous refinement powered by decision learning. Easily configure alert thresholds and parameters to fit your organization’s unique needs.

Custom Workflows

Design and structure workflows that support your team’s specific needs. Streamlined for powerful efficiency, with Alessa, your workflows are automated for fast, seamless case investigation, escalation and resolution.

Granular Permission-Based Interaction

Permissions can be configured to control access, creation, and deletion of resources. You can also define user and role-based access rights to platform features and resources.

Streamline Your AML Case Management

A good case management solution helps you make the right decisions about suspicious activities. Alessa provides highly automated workflows to streamline investigations and ensure collaboration across the team and organization.

Industries We Serve

Integrated AML Compliance Software for Credit Unions

Our case management solution is just one module in the Alessa AML platform for credit unions. It is powerful, but when used in collaboration with our other modules, it provides a complete end-to-end AML solution. Our solutions include:

A 360° View of Client Risk

Alessa provides a comprehensive risk profile with daily updates of any client who surpasses your organization’s risk tolerance. This is crucial for compliance professionals managing diverse customer types, activities and/or a large number of customers.

Identity Verification & KYC Compliance

Verify identities in real-time during onboarding and conduct periodic and ongoing CDD for KYC and KYB processes. Alessa helps you to make informed decisions during and after onboarding, backed by reliable identity data and comprehensive sanctions intelligence.

Transaction Monitoring

With the growing demand for timely transactions, credit unions need a powerful monitoring system that delivers prompt insights. Alessa enables real-time, periodic, and event-based transaction monitoring tailored to your organization’s needs.

Watchlist, Sanctions & PEP Screening

Implement a modern screening solution. With Alessa, pay only for the screening data you utilize, and reduce false positives with our proprietary PEP Scoring Model.

Configurable Risk Scoring

Every organization has a different risk appetite. Alessa offers a fully customizable risk model to support your unique customer due diligence and KYC requirements.

Regulatory Reporting

Cut the time your compliance team spends on regulatory reporting. Alessa auto-populates, validates, and submits regulatory reports, including reports for FinCEN, FINTRAC, and numerous other regulatory environments.

Enhanced Due Diligence (EDD)

Alessa’s enhanced due diligence software allows you to order enhanced due diligence reports directly from the application and delivers them in one-third of the time for one-third of the average industry price.

AML Compliance Software for Finance & Lending in a Single Platform

A complete AML compliance solution for insurance firms on one integrated platform. Alessa provides seamless compliance functionality – from the first red flag to the final regulatory report.

Schedule a Free Demo

Create a more comprehensive client profile for better risk management with Alessa.

Book your complimentary demo of our case management software for Credit Unions today.

Call us at 844-265-2508

Email us at
connect@alessa.com